http://www.campusrn.com CampusRN.com Open Positions Customer Service en-us Copyright CampusRN.com All Rights Reserved. Sun, 22 Nov 2009 03:35:25 GMT http://www.campusrn.com/students/jobresults.asp?category=57 Search our job board for more jobs matching these criteria! Sun, 22 Nov 2009 03:35:25 GMT http://www.campusrn.com/students/jobresults.asp?category=57 http://www.campusrn.com/students/jobdetail.asp?id=3178358 Full-Time 8:00 - 4:30 Day Some College is preferred. Must have 5 years minimum related experience. 2 -3 of those years must be in a leadership/supervisory role. Sat, 21 Nov 2009 12:58:59 GMT http://www.campusrn.com/students/jobdetail.asp?id=3178358 http://www.campusrn.com/students/jobdetail.asp?id=3014921 Irregular Part-time 8-40 hrs a week Day shift High school diploma or equivalent is required Experience is preferred Reporting to the Practice Manager, this position represents the Practice both on the telephone and at the front desk. The position requires a high degree of professionalism and customer service skills. Must be well organized, detail oriented and able to perform in crisis situations. This position performs billing and scheduling as well. Education: Preference for graduate of an accredited medical receptionist or similar program, or two years in a health care setting. Experience: Prefer two years working in general medical office or similar healthcare experience. Experience with equal level of responsibility and customer service will be considered. Licensure, Registration, Certification: None required Mental/Physical Requirements: Must be detail oriented and able to concentrate on the task at hand. Requires critical judgment and ability to function efficiently and effectively without tolerance for error. Working Conditions: Typical medical office setting, working closely with physician and patients. As a part of the Physician Services team, this employee may occasionally float to other clinics, or provide telephone coverage from the home department. Sat, 21 Nov 2009 12:58:49 GMT http://www.campusrn.com/students/jobdetail.asp?id=3014921 http://www.campusrn.com/students/jobdetail.asp?id=3321431 Full time 1100am-730pm M-F Evenings Position Summary: ? Inspires trust in and offers comfort to patients and families while facilitating access to medical care through the timely and accurate registration of all patients. Collaborates and communicates with physicians and care departments to facilitate patient flow and personalize the patient experience. Required Behaviors: ? As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications: ? High school diploma or equivalent ? Keyboard skills, typing of 35 wpm, accuracy implied ? Ability to operate a computer and other office equipment (copy machines, scanners, fax machines, etc) ? Prior experience in data entry and the ability to enter information accurately into computer ? Ability to communicate clearly and effectively in English ? Ability to set priorities in dealing with multiple demands and interruptions ? Ability to obtain necessary personal and financial information from patients who are ill and/or under stress ? Ability to work effectively with a team of varying personalities and cultures ? Excellent customer service skills ? Willingness to ask patients for co-payments and deposits, as appropriate ? Flexibility in schedule to accommodate the needs of the patients and the department Preferred Qualifications: ? Some post high school education ? Knowledge of medical terminology ? Knowledge of third-party payers, billing requirements, and reimbursement methods ? Prior experience in working in patient registration or a related healthcare field ? Advanced keyboard and computer skills ? Ability to communicate effectively in a second language such as Navajo or Spanish Duties and Responsibilities: ? Accurately obtain, input, scan, and distribute all necessary information related to a patient's registration for inpatient, emergency, and outpatient services, in order to create and maintain an accurate medical record for the purpose of treatment and billing. ? Ensure all scheduled patients are pre-registered and pre-register other patients when possible. Department goal for pre-registrations as a percentage of scheduled patients is 100%. ? Verify the accuracy of information on all pre-registered patients upon arrival, and make appropriate corrections to the system as necessary to ensure accurate records. ? Ensure timely access to care by responding promptly to registration requests received by phone, fax or in person. ? Verify eligibility at the time of pre-registration or registration according to policy. Department goal is to verify 100% of inpatients and DSU patients and 100% of outpatients with certain insurances. ? Follow managed care procedures, as applicable, to obtain authorizations for services in order to ensure payment and minimize denials. ? Clearly explain all required forms to patients and obtain their signatures. ? Provide excellent customer service by appropriately greeting and responding to inquiries from patients, visitors, and physicians and directing patients and visitors to their destinations. ? Maintain an acceptable level of registration accuracy as defined by the department's Quality Assurance goals. ? Go to patient rooms and obtain signatures on all required forms for direct admits and/or when a form is missing. ? Maintain all department logs, reports, and records. ? Attend monthly department meetings, in-service training, and other meetings as required to maintain professional growth and/or comply with hospital policy. ? Each employee is responsible for implementing SJRMC's Service Standards into their daily work. Safety ? Courtesy ? Effectiveness? Stewardship ? Other duties as assigned. Physical Demands, Environmental Work Conditions, and Sensory Requirements: ? Must be able to walk, sit, and stand for long periods of time. ? Ability to withstand frequent exposure to ill patients. ? May need to work alongside caregivers in unpleasant or stressful situations, such as emergency conditions of patients, angry or upset families involved in death and/or graphic injuries. ? Vision and hearing acuity within normal range. Sat, 21 Nov 2009 12:58:46 GMT http://www.campusrn.com/students/jobdetail.asp?id=3321431 http://www.campusrn.com/students/jobdetail.asp?id=3571037 Part time 645am-515pm Sat/Sun Days Position Summary: ? Inspires trust in and offers comfort to patients and families while facilitating access to medical care through the timely and accurate registration of all patients. Collaborates and communicates with physicians and care departments to facilitate patient flow and personalize the patient experience. Required Behaviors: ? As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission. Required Qualifications: ? High school diploma or equivalent ? Keyboard skills, typing of 35 wpm, accuracy implied ? Ability to operate a computer and other office equipment (copy machines, scanners, fax machines, etc) ? Prior experience in data entry and the ability to enter information accurately into computer ? Ability to communicate clearly and effectively in English ? Ability to set priorities in dealing with multiple demands and interruptions ? Ability to obtain necessary personal and financial information from patients who are ill and/or under stress ? Ability to work effectively with a team of varying personalities and cultures ? Excellent customer service skills ? Willingness to ask patients for co-payments and deposits, as appropriate ? Flexibility in schedule to accommodate the needs of the patients and the department Preferred Qualifications: ? Some post high school education ? Knowledge of medical terminology ? Knowledge of third-party payers, billing requirements, and reimbursement methods ? Prior experience in working in patient registration or a related healthcare field ? Advanced keyboard and computer skills ? Ability to communicate effectively in a second language such as Navajo or Spanish Duties and Responsibilities: ? Accurately obtain, input, scan, and distribute all necessary information related to a patient's registration for inpatient, emergency, and outpatient services, in order to create and maintain an accurate medical record for the purpose of treatment and billing. ? Ensure all scheduled patients are pre-registered and pre-register other patients when possible. Department goal for pre-registrations as a percentage of scheduled patients is 100%. ? Verify the accuracy of information on all pre-registered patients upon arrival, and make appropriate corrections to the system as necessary to ensure accurate records. ? Ensure timely access to care by responding promptly to registration requests received by phone, fax or in person. ? Verify eligibility at the time of pre-registration or registration according to policy. Department goal is to verify 100% of inpatients and DSU patients and 100% of outpatients with certain insurances. ? Follow managed care procedures, as applicable, to obtain authorizations for services in order to ensure payment and minimize denials. ? Clearly explain all required forms to patients and obtain their signatures. ? Provide excellent customer service by appropriately greeting and responding to inquiries from patients, visitors, and physicians and directing patients and visitors to their destinations. ? Maintain an acceptable level of registration accuracy as defined by the department's Quality Assurance goals. ? Go to patient rooms and obtain signatures on all required forms for direct admits and/or when a form is missing. ? Maintain all department logs, reports, and records. ? Attend monthly department meetings, in-service training, and other meetings as required to maintain professional growth and/or comply with hospital policy. ? Each employee is responsible for implementing SJRMC's Service Standards into their daily work. Safety ? Courtesy ? Effectiveness? Stewardship ? Other duties as assigned. Physical Demands, Environmental Work Conditions, and Sensory Requirements: ? Must be able to walk, sit, and stand for long periods of time. ? Ability to withstand frequent exposure to ill patients. ? May need to work alongside caregivers in unpleasant or stressful situations, such as emergency conditions of patients, angry or upset families involved in death and/or graphic injuries. ? Vision and hearing acuity within normal range. Sat, 21 Nov 2009 12:58:46 GMT http://www.campusrn.com/students/jobdetail.asp?id=3571037 http://www.campusrn.com/students/jobdetail.asp?id=3735342 Full-time 8 - 4:30 Days Responsible for supporting billing and follow-up activities for the business office. Documents accounts to indicate all activity performed on accounts, applies feedback to improve performance, seeks ways and opportunities to increase productivity and efficiency while maintaining and improving quality. HS diploma or equivalent required. Knowledge of CT healthcare third party payer regulations and reimbursement procedures preferred. Proficiency with use of MS Word, Excel and Outlook required. Sat, 21 Nov 2009 12:57:37 GMT http://www.campusrn.com/students/jobdetail.asp?id=3735342 http://www.campusrn.com/students/jobdetail.asp?id=3735343 Full-time 8-4:30 Days Responsible for following up on accounts to ensure that all accounts are touched in a timely manner, communicate with payers to ensure bills are paid timely and appropriately. Responsible for initial analysis and follow up on denied accounts and submit timely appeal when appropriate, analysis of accounts balances to determine appropriate payments and adjustments have been posted, initiation of refunds, disposition of carrier inquiries both written and oral. HS diploma or equivalent required. College degree in related field of study preferred. Minimum 2 years experience in medical business office environment preferred. Excellent MS Word, Outlook and Excel skills required. Basic knowledge of medical coding, terminology and billing required. Sat, 21 Nov 2009 12:57:37 GMT http://www.campusrn.com/students/jobdetail.asp?id=3735343 http://www.campusrn.com/students/jobdetail.asp?id=3178475 Full-time 8:00am - 4:30 pm Days Responsible for assisting self-pay patients in obtaining state assistance or making payment arrangements for their medical treatment at the point of patient registration and the administration of the hospital''s financial assistance policy. HS diploma or equivalent required. Associate Degree in Business preferred. Minimum 2 years in health care billing, collection and reimbursement process. Experience in Medicaid, SAGA and HUSKY eligibility and completion of application process preferred. Must have excellent oral and written skills and Bilingual (English/Spanish) preferred. Sat, 21 Nov 2009 12:57:37 GMT http://www.campusrn.com/students/jobdetail.asp?id=3178475